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Riyadh · v6.6
OphirSales & POSReturns & Exchange

Returns & Exchange

Returns, exchanges and refunds against posted invoices with same-day reversal and restock to inventory.

SRS · E.3 Refund System

Returns (MTD)

38

Refund Value

284K SAR

Exchanges

21

Restock Rate

92%

+3%
Workflow · State Machine
REQUESTEDAPPROVEDREFUNDEDRESTOCKED
RET-2026-00219INV-2026-04413Omar SiddiquiSize exchange12,390.00 SARRefunded
RET-2026-00218INV-2026-04388Sara MansourDefect8,400.00 SARApproved
RET-2026-00217INV-2026-04401Walk-inCustomer remorse4,410.00 SARPending
RET-2026-00216INV-2026-04377Nadia SalehExchange to higher value0.00 SARReconciled
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